{"id":243,"date":"2018-08-26T22:55:39","date_gmt":"2018-08-26T22:55:39","guid":{"rendered":"https:\/\/portfolio.cherylplatz.com\/?p=243"},"modified":"2021-05-19T16:03:26","modified_gmt":"2021-05-19T16:03:26","slug":"conversational-ui-design-education","status":"publish","type":"post","link":"https:\/\/portfolio.cherylplatz.com\/?p=243","title":{"rendered":"Conversational UI: Design Education"},"content":{"rendered":"\n<p>Since beginning my journey in voice user interfaces, I&#8217;ve been deeply passionate about the space. One of my motivations for leaving Amazon was to gain the freedom to engage with the broader community about conversational UI theory, since I was largely prevented from that kind of outreach when working on confidential products. Since that departure, I&#8217;ve engaged with the broader design community in a myriad of ways on this evolving topic.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><a href=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/uxllx3.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"438\" data-attachment-id=\"296\" data-permalink=\"https:\/\/portfolio.cherylplatz.com\/?attachment_id=296\" data-orig-file=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/uxllx3-e1538015988366.jpg?fit=2042%2C1064&amp;ssl=1\" data-orig-size=\"2042,1064\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"uxllx3\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Cheryl teaches &amp;#8220;Giving Voice to your Voice Designs&amp;#8221; at UX Lisbon  2017&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/uxllx3-e1538015988366.jpg?fit=300%2C156&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/uxllx3-e1538015988366.jpg?fit=840%2C438&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/uxllx3-e1538015988366-1024x534.jpg?resize=840%2C438&#038;ssl=1\" alt=\"\" class=\"wp-image-296\" srcset=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/uxllx3-e1538015988366.jpg?resize=1024%2C534&amp;ssl=1 1024w, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/uxllx3-e1538015988366.jpg?resize=300%2C156&amp;ssl=1 300w, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/uxllx3-e1538015988366.jpg?resize=768%2C400&amp;ssl=1 768w, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/uxllx3-e1538015988366.jpg?w=2042&amp;ssl=1 2042w, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/uxllx3-e1538015988366.jpg?w=1680&amp;ssl=1 1680w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/a><figcaption>Cheryl teaches &#8220;Giving Voice to your Voice Designs&#8221; at UX Lisbon 2017<\/figcaption><\/figure><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">My book on multimodal design<\/h1>\n\n\n\n<p>Conversational designs don&#8217;t exist in a vacuum. Most conversational designers have to wrestle with multimodality: the use of multiple input or output modalities simultaneously or sequentially as part of an interaction, in addition to the conversation itself. In December 2020, my book <em>Design Beyond Devices: Creating Multimodal, Cross-Device Experiences<\/em> was released by Rosenfeld Media. I am the first author in the industry to provide concrete models and guidance for blending voice user interfaces with other modalities at scale in a dedicated format. For more information on my book, see my <a href=\"https:\/\/portfolio.cherylplatz.com\/?page_id=528\">author case study elsewhere on this site<\/a>, or visit my <a href=\"https:\/\/rosenfeldmedia.com\/books\/design-beyond-devices\/\">book page on the Rosenfeld Media website<\/a>.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Featured writer on Medium<\/h1>\n\n\n\n<p>My work on conversational UI has been featured multiple times on Medium&#8217;s homepage, and my piece exploring politeness in conversational user interfaces was given top placement on Medium&#8217;s site in May 2018. In addition, I&#8217;ve had several pieces featured by the official Microsoft Design publication and Prototypr.io. Some of my key pieces: (<a href=\"http:\/\/medium.com\/@muppetaphrodite\">see all of my work on Medium, including pieces beyond conversational UI, here<\/a>)<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/medium.com\/microsoft-design\/voice-user-interface-design-new-solutions-to-old-problems-baa36a64b3e4\">Voice User Interface Design: New Solutions to Old Problems<\/a> (featured on Microsoft Design)<\/li><li><a href=\"https:\/\/medium.com\/@muppetaphrodite\/the-narrowing-rift-voice-ui-and-conversational-ui-7d5c95cf086c\">The Narrowing Rift: Voice UI and Conversational UI<\/a><\/li><li><a href=\"https:\/\/blog.prototypr.io\/voice-ui-best-practices-learning-from-phone-systems-16bf09f83063\">Voice UI Best Pracrices: Learning from IVR phone systems<\/a><\/li><li><a href=\"https:\/\/blog.prototypr.io\/blind-spots-in-todays-voice-user-interfaces-5fbdb3cd2e5f\">Blind spots in today&#8217;s voice user interfaces<\/a><\/li><li><a href=\"https:\/\/medium.com\/s\/story\/pretty-please-politeness-in-voice-user-interfaces-95ebfc89ba0f?source=friends_link&amp;sk=ae61f85bc3c5c72ea2897f8dbbb2d11c\">Pretty Please, Alexa<\/a> (Member Feature Story, May 2018)<\/li><li><a href=\"https:\/\/medium.com\/@muppetaphrodite\/conversational-ui-five-danger-zones-44b76c662d3?source=friends_link&amp;sk=565eb3addef82d52996e5e77cb7b3a16\">Conversational UI: Five Danger Zones<\/a><\/li><li><a href=\"https:\/\/medium.com\/@muppetaphrodite\/ai-for-good-smart-homes-and-abuse-34eda5213767?source=friends_link&amp;sk=343f0ee5875a961e6061e01744f82b54\">AI for Good: Smart Homes and Abuse<\/a><\/li><\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Workshops<\/h1>\n\n\n\n<p>In February 2017, my workshop <strong>&#8220;Giving Voice to your Voice Designs&#8221;<\/strong> debuted as a half-day workshop at Interaction &#8217;17 in New York City. Since then, I&#8217;ve presented the workshop to hundreds of people in over a dozen cities around the world &#8211; demand was so high I founded my company, <a href=\"http:\/\/ideaplatz.com\">Ideaplatz<\/a>, to officially facilitate this outreach. I&#8217;ve now delivered that workshop in direct and remote formats on four continents and in over a dozen countries. For more information about my voice design workshop, see the <a rel=\"noreferrer noopener\" href=\"https:\/\/ideaplatz.com\/workshops\/giving-voice-to-your-voice-designs\/\" target=\"_blank\">Giving Voice to Your Voice Designs page on the Ideaplatz<\/a> website.<\/p>\n\n\n\n<p>With the release of my new book, I&#8217;m now launching a <strong>Multimodal Design Fundamentals<\/strong> workshop series, which includes a lighter <strong>Multimodal Voice Design<\/strong> masterclass for existing voice designers looking to layer multimodality onto their existing conversational designs. This workshop was first delivered at UxLX Masters 2021 to strong participant feedback. For more information on the <a href=\"https:\/\/ideaplatz.com\/workshops\/design-beyond-devices-multimodal-design-workshops\/\">Multimodal Design Fundamentals<\/a> series, see the Ideaplatz website.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Talks<\/h1>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright\"><a href=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/36121226_3115843181968445_4521544262726189056_o.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" data-attachment-id=\"294\" data-permalink=\"https:\/\/portfolio.cherylplatz.com\/?attachment_id=294\" data-orig-file=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/36121226_3115843181968445_4521544262726189056_o.jpg?fit=1970%2C1313&amp;ssl=1\" data-orig-size=\"1970,1313\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"36121226_3115843181968445_4521544262726189056_o\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Cheryl participating in an AI panel at DevIT 360 2018 (Thessaloniki, Greece)&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/36121226_3115843181968445_4521544262726189056_o.jpg?fit=300%2C200&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/36121226_3115843181968445_4521544262726189056_o.jpg?fit=840%2C559&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/36121226_3115843181968445_4521544262726189056_o.jpg?resize=300%2C200&#038;ssl=1\" alt=\"\" class=\"wp-image-294\" srcset=\"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/36121226_3115843181968445_4521544262726189056_o.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/36121226_3115843181968445_4521544262726189056_o.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/36121226_3115843181968445_4521544262726189056_o.jpg?resize=1024%2C682&amp;ssl=1 1024w, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/36121226_3115843181968445_4521544262726189056_o.jpg?w=1970&amp;ssl=1 1970w, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/36121226_3115843181968445_4521544262726189056_o.jpg?w=1680&amp;ssl=1 1680w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><figcaption>Cheryl participating in an AI panel at DevIT 360 2018 (Thessaloniki, Greece)<\/figcaption><\/figure><\/div>\n\n\n\n<p>I&#8217;ve also expanded my speaking repertoire to include some future-looking talks about conversational UI. <strong>&#8220;The Future of Voice&#8221; <\/strong>debuted to 1200 attendees at Webdagene 2017 in Norway, and has subsequently been featured at a wide variety of venues including Amuse 2018 in Budapest, Microsoft Researchin 2017, and UX London in 2018. It was recently updated in 2021 to reflect post-COVID industry conditions.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"The Future of Voice - Cheryl Platz | Amuse 2018\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/4kva2PSWGTE?start=1495&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>In June 2018, I debuted a new AI-focused talk, <strong>&#8220;Opti-pessimism&#8221;<\/strong>, to the developer audience at DevIT 360 in Greece. That talk evolved into a well-received keynote which has now been delivered on three continents: at Interaction 19 Latin America, UX Scotland 19, and World Usability Day Puget Sound 2020. The keynote version of this talk cannot be embedded but <a href=\"https:\/\/vimeo.com\/341964733\/74e0dbe563\" target=\"_blank\" rel=\"noreferrer noopener\">can be viewed directly on Vimeo<\/a>. <\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"DEVit 2018 :: Opti-pessimism - Design for the best case, build for the worst\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/k1pyHNgV8xk?start=18&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Since beginning my journey in voice user interfaces, I&#8217;ve been deeply passionate about the space. One of my motivations for leaving Amazon was to gain the freedom to engage with the broader community about conversational UI theory, since I was largely prevented from that kind of outreach when working on confidential products. Since that departure, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":296,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[80,50,58,13],"tags":[],"class_list":["post-243","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chatbots","category-conversational-ui","category-leadership","category-voice-interfaces"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2018\/08\/uxllx3-e1538015988366.jpg?fit=2042%2C1064&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p92M1g-3V","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":17,"url":"https:\/\/portfolio.cherylplatz.com\/?p=17","url_meta":{"origin":243,"position":0},"title":"Cortana in the Car: VUI for Windows Automotive","author":"cplatz","date":"June 1, 2014","format":false,"excerpt":"Design a new voice user interface (VUI) for use in the car that passes all automotive industry distracted driving safety standards. In addition, guide all 5 major feature teams on the appropriate use of speech within their areas (Start, Navigation, Media, Communications, and Car) CONTRIBUTORS: Myself (design owner) \/ 2\u2026","rel":"","context":"In &quot;Cloud Services&quot;","block_context":{"text":"Cloud Services","link":"https:\/\/portfolio.cherylplatz.com\/?cat=83"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/SpeechUI_Wireframes_Apr16_SpeechUI_PTT_Sidebar.png?fit=1200%2C690&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/SpeechUI_Wireframes_Apr16_SpeechUI_PTT_Sidebar.png?fit=1200%2C690&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/SpeechUI_Wireframes_Apr16_SpeechUI_PTT_Sidebar.png?fit=1200%2C690&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/SpeechUI_Wireframes_Apr16_SpeechUI_PTT_Sidebar.png?fit=1200%2C690&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/SpeechUI_Wireframes_Apr16_SpeechUI_PTT_Sidebar.png?fit=1200%2C690&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":152,"url":"https:\/\/portfolio.cherylplatz.com\/?p=152","url_meta":{"origin":243,"position":1},"title":"Alexa: Do Not Disturb","author":"cplatz","date":"March 31, 2016","format":false,"excerpt":"In parallel with our efforts on Alexa Notifications, I was asked to drive the completion of the Do Not Disturb feature. DND applied not just to Notifications but to Communications (calls\/messaging), which meant a separate team of stakeholders and faster deadlines than the longer-term Notifications project. As with Alexa Notifications,\u2026","rel":"","context":"In &quot;Cloud Services&quot;","block_context":{"text":"Cloud Services","link":"https:\/\/portfolio.cherylplatz.com\/?cat=83"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/DND-Sample.png?fit=1200%2C916&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/DND-Sample.png?fit=1200%2C916&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/DND-Sample.png?fit=1200%2C916&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/DND-Sample.png?fit=1200%2C916&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/DND-Sample.png?fit=1200%2C916&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":144,"url":"https:\/\/portfolio.cherylplatz.com\/?p=144","url_meta":{"origin":243,"position":2},"title":"Alexa Notifications and Interruption Model","author":"cplatz","date":"June 1, 2017","format":false,"excerpt":"Upon joining the central Alexa Voice Design team in late 2015, my first order of business was to tackle a complicated systems design problem: how could we adapt a primarily single-threaded, voice-forward, reactive experience to allow proactive notifications? There was a great deal of caution surrounding the effort, as our\u2026","rel":"","context":"In &quot;Chatbots&quot;","block_context":{"text":"Chatbots","link":"https:\/\/portfolio.cherylplatz.com\/?cat=80"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/AlexaVideoScreen-1.png?fit=1200%2C656&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/AlexaVideoScreen-1.png?fit=1200%2C656&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/AlexaVideoScreen-1.png?fit=1200%2C656&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/AlexaVideoScreen-1.png?fit=1200%2C656&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/AlexaVideoScreen-1.png?fit=1200%2C656&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":77,"url":"https:\/\/portfolio.cherylplatz.com\/?p=77","url_meta":{"origin":243,"position":3},"title":"Echo Look (Product and VUI Design)","author":"cplatz","date":"June 4, 2018","format":false,"excerpt":"I was hired to help a fledgling product team transform their initial concept lab pitch into a production-worthy multimodal design for an entirely new hardware product category at Amazon. Problem statement How might we create a completely new experience that helps customers manage their wardrobes, combining natural user interfaces with\u2026","rel":"","context":"In &quot;Consumer Products&quot;","block_context":{"text":"Consumer Products","link":"https:\/\/portfolio.cherylplatz.com\/?cat=15"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/echo-look-2.jpg?fit=800%2C449&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/echo-look-2.jpg?fit=800%2C449&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/echo-look-2.jpg?fit=800%2C449&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/portfolio.cherylplatz.com\/wp-content\/uploads\/2017\/08\/echo-look-2.jpg?fit=800%2C449&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":36,"url":"https:\/\/portfolio.cherylplatz.com\/?p=36","url_meta":{"origin":243,"position":4},"title":"Windows Automotive Notifications","author":"cplatz","date":"June 1, 2014","format":false,"excerpt":"Many of our in-vehicle apps needed to provide information to the driver, and expected the same interruption models they enjoy on mobile phones. However, in an automotive environment, interruptions threaten the driver\u2019s safety. Our solutions had to work in a multimodal environment, with potential touch, voice or hardware input. 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