Echo Look (Product and VUI Design)

Echo Look (Product and VUI Design)

I was hired to help a fledgling product team transform their initial concept lab pitch into a production-worthy multimodal design for an entirely new hardware product category at Amazon. Problem statement How might we create a completely new experience that helps customers manage their wardrobes, combining natural user interfaces with traditional user interfaces and Amazon shopping technology? At the time I was hired, a concept lab team had identified a product opportunity combining fashion with natural user interfaces, and had received funding for a small pod of full time employees to work on the concept as a secretive, "tented" project team.…
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Alexa: Do Not Disturb

Alexa: Do Not Disturb

In parallel with our efforts on Alexa Notifications, I was asked to drive the completion of the Do Not Disturb feature. DND applied not just to Notifications but to Communications (calls/messaging), which meant a separate team of stakeholders and faster deadlines than the longer-term Notifications project. As with Alexa Notifications, I led the design side of this effort in partnership with Carl Mekala (and Sharbani Roy) from the product management team. This was my most "traditional" VUI design engagement during my time on the Alexa team - while some was new-product (Echo Look) and some was more systems design (Notifications/Interrupt…
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