Windows Automotive Notifications
How do you use voice, touch, and physical controls to convey critical information to a driver without putting them at risk? And what's really critical, anyway? A classic multimodal design challenge covered in detail.
Amazon's Echo Look
As the first designer on the Echo Look, my project brief: how might we create a completely new experience that helps customers manage their wardrobes, using natural user interfaces and phones? Oh, and add Alexa to the mix mid-way.
Power Platform Admin Center Settings
How do you unify 4 admin consoles and hundreds of undocumented settings under a single information architecture AND a new UI framework in 4 weeks? Plenty of investigative work, solid UX fundamentals, and UX research to learn + iterate.
Microsoft Teams Enablement (Bill & Melinda Gates Foundation)
My challenge: use what I'd learned from my past ethnographic employee research to create and deploy a service design to seamlessly launch Teams Meetings at the foundation without disrupting critical daily operations.
Azure Marketplace 2.0
The web presence for the vast Azure Marketplace needed an overhaul to account for spiraling complexity - customers needed to vet pricing on complex extensions, virtual machine options, and beyond - all while working within an existing framework.
Employee Experience 2019 (Bill & Melinda Gates Foundation)
Applying ethnographic UX research techniques to foundation staff outreach to learn: How might we best remove barriers and reduce frustration for our employees in the field, even when using tools we don't control?
