I’m Cheryl, a design leader, author, teacher, and innovator with a unique career that spans enterprise productivity, information technology, consumer products, next-generation experiences like multimodal and conversational UI, and video game design and production. My avocational work in design education and improvisational theater means I also bring significant strength in storytelling, process innovation, facilitation, and organizational influence to all of my work.
Browse the menu categories or the highlighted posts to review some selections from my past work; additional detail and projects are available for portfolio reviews. For a more complete look at all of my many sides, see my personal website.
Deep dives on selected past projects: the problem statement, team and stakeholders, outcomes, and where possible iterations and adaptations based on customer feedback.
Cheryl is widely regarded throughout the industry as a pioneer in conversational UI - many voice and conversational designers started their journey watching her talks and reading her Medium posts. Learn more about Cheryl's extensive design education work in the conversational UI space, or browse case studies from this category using the menu.
Cheryl is the author of Design Beyond Devices: Creating Multimodal, Cross-Device Experiences, published by Rosenfeld Media in 2020. Her considerable experience in multimodal design dates all the way back to her work on a launch title for the Nintendo DS. Learn more about her experience as the author of this groundbreaking work, or browse case studies from this category using the menu.
Cheryl worked on the early waves of Windows Intune back at the beginning of the cloud revolution, and came back to Microsoft as Design Lead for Microsoft Azure, the Azure Marketplace, and the Power Platform Admin Center. Learn more about the complexity she's tamed at all stages of her enterprise design career.
Inclusion of material in portfolio is for reference/fair use only and is not intended as official communications on behalf of any past or present employer.