The Teams Enablement project at the Gates Foundation was a yearlong effort to support the deployment of Teams to the…
Employee Experience 2019
My first challenge at the Bill & Melinda Gates Foundation was to identify the greatest areas of potential impact for…
Dynamics 365 settings IA: Power platform admin center
As part of my role as the Design Lead for the launch of Microsoft’s ambitious Power platform admin center, I…
Design leadership: Power platform admin center
On November 1, 2017, I took on a new role at Microsoft as the Design Lead for a new and…
Echo Look (Product and VUI Design)
I was hired to help a fledgling product team transform their initial concept lab pitch into a production-worthy multimodal design…
Alexa Notifications and Interruption Model
Upon joining the central Alexa Voice Design team in late 2015, my first order of business was to tackle a…
Visitor Management System
The aging visitor management system (VMS) at the Foundation had hit end of life. Rather than just simply starting from scratch, the…
Conversational UI: Thought Leadership
Since beginning my journey in voice user interfaces, I’ve been deeply passionate about the space. One of my motivations for…
Azure Marketplace Gallery Filter
When we launched the new Azure Marketplace in January of 2017, we initially adopted the category control from AppSource.com, both…
Azure Partner UX Guidelines
When I returned to Microsoft in August 2016, I joined as the Design Lead for the Azure Framework. Our team…
Alexa Skill: My Countdown
My second published Alexa skill was born from a request from a dear friend. We were planning a joint family…