Riot Games Affiliate Program
As Director of UX for Riot's Player Platform, I grew our Commerce UX team and partnered with the Content Experiences product team to evolve a player-centered vision for the Affiliate beta. How might we give influencers an easy way to earn money on our content?
Windows Automotive Notifications
How do you use voice, touch, and physical controls to convey critical information to a driver without putting them at risk? And what's really critical, anyway? A classic multimodal design challenge covered in detail.
Amazon's Echo Look
As the first designer on the Echo Look, my project brief: how might we create a completely new experience that helps customers manage their wardrobes, using natural user interfaces and phones? Oh, and add Alexa to the mix mid-way.
Microsoft Teams Enablement (Bill & Melinda Gates Foundation)
My challenge: use what I'd learned from my past ethnographic employee research to create and deploy a service design to seamlessly launch Teams Meetings at the foundation without disrupting critical daily operations.
Power Platform Admin Center Settings
How do you unify 4 admin consoles and hundreds of undocumented settings under a single information architecture AND a new UI framework in 4 weeks? Plenty of investigative work, solid UX fundamentals, and UX research to learn + iterate.
Employee Experience 2019 (Bill & Melinda Gates Foundation)
Applying ethnographic UX research techniques to foundation staff outreach to learn: How might we best remove barriers and reduce frustration for our employees in the field, even when using tools we don't control?
