The Teams Enablement project at the Gates Foundation was a yearlong effort to support the deployment of Teams to the … More
Category: Product Design
Visitor Management System
The aging visitor management system (VMS) at the Foundation had hit end of life. Rather than just simply starting from scratch, the … More
Employee Experience 2019
My first challenge at the Bill & Melinda Gates Foundation was to identify the greatest areas of potential impact for … More
Dynamics 365 settings IA: Power platform admin center
As part of my role as the Design Lead for the launch of Microsoft’s ambitious Power platform admin center, I … More
Design leadership: Power platform admin center
On November 1, 2017, I took on a new role at Microsoft as the Design Lead for a new and … More
Conversational UI: Thought Leadership
Since beginning my journey in voice user interfaces, I’ve been deeply passionate about the space. One of my motivations for … More
Echo Look (Product and VUI Design)
I was hired to help a fledgling product team transform their initial concept lab pitch into a production-worthy multimodal design … More
Azure Marketplace Gallery Filter
When we launched the new Azure Marketplace in January of 2017, we initially adopted the category control from AppSource.com, both … More
Azure Partner UX Guidelines
When I returned to Microsoft in August 2016, I joined as the Design Lead for the Azure Framework. Our team … More
Marketplace Landing Pages
In early 2017, analysis of the AppSource.com telemetry revealed a potentially significant problem with the landing experience on AppSource.com, which … More