Riot + Xbox Game Pass: Design Project Leadership

Riot + Xbox Game Pass: Design Project Leadership

Project Brief In less than 6 months, create a seamless service connection between Riot Games and Xbox Game Pass that allows any Game Pass member to unlock a wide variety of Riot game content on a rental basis in each of Riot’s PC and mobile games worldwide, while maintaining our…
Read More
Echo Look (Product and VUI Design)

Echo Look (Product and VUI Design)

I was hired to help a fledgling product team transform their initial concept lab pitch into a production-worthy multimodal design for an entirely new hardware product category at Amazon. Problem statement How might we create a completely new experience that helps customers manage their wardrobes, combining natural user interfaces with…
Read More
Alexa Notifications and Interruption Model

Alexa Notifications and Interruption Model

Upon joining the central Alexa Voice Design team in late 2015, my first order of business was to tackle a complicated systems design problem: how could we adapt a primarily single-threaded, voice-forward, reactive experience to allow proactive notifications? There was a great deal of caution surrounding the effort, as our…
Read More