My time on System Center Configuration Manager 2012 spanned four years of design and hundreds of UI surfaces. ¬†Perhaps our most important task was redefining the information architecture of the product – and to do so, we had to drive years of detailed user research and iterative design experimentation. Problem Statement SCCM 2007 was largely […]

In 2010, we set out to explore a unified approach to the most complex IT processes – software deployment and incident management in large networks.¬†From initial scenarios and paper sketches to high-fidelity prototypes, videos, and user testing, we used this “concept car” as a vehicle for exploring the impact of large screens, multiple product integrations […]

As Lead Producer on Disney Friends, I owned the vision and delivery of an ambitious new game that blended four unique cinematic universes with a single, cohesive gameplay mechanic. We became one of the first Nintendo DS titles to incorporate speech recognition, but had to do so in a way that performed well, integrated seamlessly […]