design leadership – Cheryl Platz

Cloud Services, Enterprise Experiences, Leadership, Management, Research, UX and Product Design

Gates Foundation Knowledge Management

Brief -- Customers -- Phase 1: Discovery -- Phase 2: Ideation -- Phase 3: Design -- Phase 4: Evaluation + Iteration Project Brief Despite its worldwide reputation as a philanthropic leader in several fields, the Gates Foundation still loses valuable information due to lack of governance, employee turnover, and tool…

Cross-Channel Experiences, Enterprise Experiences, Leadership, Research, Service Design

Microsoft Teams Enablement

The Teams Enablement project at the Gates Foundation was a yearlong effort to support the deployment of Teams to the foundation in a manner that minimized disruption and maximized employee success, launched over a year early in response to the findings from my earlier Employee Experience discovery project. I (and eventually,…

Cloud Services, Enterprise Experiences, Information Architecture, Leadership, UX and Product Design

Dynamics 365 settings IA: Power platform admin center

As part of my role as the Design Lead for the launch of Microsoft's ambitious Power platform admin center, I took on several complex individual contributor projects. The largest of these projects was the migration of Dynamics app settings from the Dynamics 365 app on a legacy web client to…

Cloud Services, Enterprise Experiences, Leadership, Management, UX and Product Design

Design leadership: Power platform admin center

On November 1, 2017, I took on a new role at Microsoft as the Design Lead for a new and ambitious cross-product initiative, which 10 months later was released as the Power platform admin center. Read more about the site in Microsoft's words at the official press release. Problem Statement…