Tag Archives: multimodal

Echo Look (Product and VUI Design)

I was hired to help a fledgling product team transform their initial concept lab pitch into a production-worthy multimodal design for an entirely new hardware product category at Amazon. I was employee number 3 on the Echo Look project, joining product manager Maggie McDowell and Lab126 product leader Robert Zehner – along with our VP […]

Alexa Notifications and Interruption Model

Upon joining the central Alexa Voice Design team in late 2015, my first order of business was to tackle a complicated systems design problem: how could we adapt a primarily single-threaded, voice-forward, reactive experience to allow proactive notifications? There was a great deal of caution surrounding the effort, as our product has been invited into […]

Cortana in the Car: VUI for Windows Automotive

Design a new voice user interface (VUI) for use in the car that passes all automotive industry distracted driving safety standards. In addition, guide all 5 major feature teams on the appropriate use of speech within their areas (Start, Navigation, Media, Communications, and Car) CONTRIBUTORS: Myself (design owner) / 2 Program Managers / 2 Researchers […]