Tag Archives: research

Echo Look (Product and VUI Design)

I was hired to help a fledgling product team transform their initial concept lab pitch into a production-worthy multimodal design for an entirely new hardware product category at Amazon. I was employee number 3 on the Echo Look project, joining product manager Maggie McDowell and Lab126 product leader Robert Zehner – along with our VP […]

SCCM 2012: Information Architecture

My time on System Center Configuration Manager 2012 spanned four years of design and hundreds of UI surfaces. ¬†Perhaps our most important task was redefining the information architecture of the product – and to do so, we had to drive years of detailed user research and iterative design experimentation. Problem Statement SCCM 2007 was largely […]

Disney Friends DS (Video Game)

As Lead Producer on Disney Friends, I owned the vision and delivery of an ambitious new game that blended four unique cinematic universes with a single, cohesive gameplay mechanic. We became one of the first Nintendo DS titles to incorporate speech recognition, but had to do so in a way that performed well, integrated seamlessly […]