Dynamics 365 settings IA: Power platform admin center

Dynamics 365 settings IA: Power platform admin center

Cloud Services, Enterprise Experiences, Information Architecture, Leadership, UX and Product Design
As part of my role as the Design Lead for the launch of Microsoft's ambitious Power platform admin center, I took on several complex individual contributor projects. The largest of these projects was the migration of Dynamics app settings from the Dynamics 365 app on a legacy web client to the new Power platform admin center site, using a new information architecture and a new UI stack. Further complicating the assignment was the timeline presented for the work. Originally, the team had planned on migrating the old settings pages directly to the Dynamics UI stack, the Unified Client. This original…
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Azure Marketplace 2.0

Azure Marketplace 2.0

Cloud Services, E-commerce, Enterprise Experiences, UX and Product Design
In the fall of 2016, my responsibilities as the Azure Framework Design Lead expanded to include direct responsibility for our pro developer marketplaces. When we began, the only active marketplace in our purview was AppSource.com, but there was an immediate need to take the lessons learned on AppSource and apply them to a completely new approach to the existing Azure Marketplace. Role and Team For the 2.0 version of the Azure Marketplace, I was the sole designer, working with 3-4 program manager partners and several UI developers on a daily basis. In addition, I partnered with our team's content designer…
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SCCM 2012: Information Architecture

SCCM 2012: Information Architecture

Enterprise Experiences, Information Architecture, UX and Product Design
My time on System Center Configuration Manager 2012 spanned four years of design and hundreds of UI surfaces.  Perhaps our most important task was redefining the information architecture of the product - and to do so, we had to drive years of detailed user research and iterative design experimentation. Problem Statement SCCM 2007 was largely produced without UX consultation until the endgame. As a result, the product’s IA was a single, massive tree that represented every object type - and every individual object - in one long branched list. For large companies, expanding the wrong node could grind the whole…
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System Center “Concept Car” 2010

System Center “Concept Car” 2010

Enterprise Experiences, Information Architecture, UX and Product Design
In 2010, we set out to explore a unified approach to the most complex IT processes - software deployment and incident management in large networks. From initial scenarios and paper sketches to high-fidelity prototypes, videos, and user testing, we used this "concept car" as a vehicle for exploring the impact of large screens, multiple product integrations and new approaches to object manipulation in a server environment. Our work was very well-received by our stakeholders and served as the inspiration for a number of concepts that made it into future design patterns and products, all the way through Azure's initial release. Design…
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