servers – Cheryl Platz

Cloud Services, Enterprise Experiences, Information Architecture, Leadership, UX and Product Design

Dynamics 365 settings IA: Power platform admin center

As part of my role as the Design Lead for the launch of Microsoft's ambitious Power platform admin center, I took on several complex individual contributor projects. The largest of these projects was the migration of Dynamics app settings from the Dynamics 365 app on a legacy web client to…

Cloud Services, Ecommerce, Enterprise Experiences, UX and Product Design

Azure Marketplace 2.0

In the fall of 2016, my responsibilities as the Azure Framework Design Lead expanded to include direct responsibility for our pro developer marketplaces. When we began, the only active marketplace in our purview was AppSource.com, but there was an immediate need to take the lessons learned on AppSource and apply…

Enterprise Experiences, Information Architecture, UX and Product Design

SCCM 2012: Information Architecture

My time on System Center Configuration Manager 2012 spanned four years of design and hundreds of UI surfaces. Perhaps our most important task was redefining the information architecture of the product - and to do so, we had to drive years of detailed user research and iterative design experimentation. Problem…

Enterprise Experiences, Information Architecture, UX and Product Design

System Center “Concept Car” 2010

In 2010, we set out to explore a unified approach to the most complex IT processes - software deployment and incident management in large networks. From initial scenarios and paper sketches to high-fidelity prototypes, videos, and user testing, we used this "concept car" as a vehicle for exploring the impact of…