Marketplace Landing Pages

Marketplace Landing Pages

In early 2017, analysis of the AppSource.com telemetry revealed a potentially significant problem with the landing experience on AppSource.com, which was launched prior to my time partnering with the team. In partnership with our marketing and merchandising product managers, I worked to help both the AppSource and Azure Marketplace teams…
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Alexa Notifications and Interruption Model

Alexa Notifications and Interruption Model

Upon joining the central Alexa Voice Design team in late 2015, my first order of business was to tackle a complicated systems design problem: how could we adapt a primarily single-threaded, voice-forward, reactive experience to allow proactive notifications? There was a great deal of caution surrounding the effort, as our…
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Alexa: Do Not Disturb

Alexa: Do Not Disturb

In parallel with our efforts on Alexa Notifications, I was asked to drive the completion of the Do Not Disturb feature. DND applied not just to Notifications but to Communications (calls/messaging), which meant a separate team of stakeholders and faster deadlines than the longer-term Notifications project. As with Alexa Notifications,…
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Windows Automotive Notifications

Windows Automotive Notifications

Many of our in-vehicle apps needed to provide information to the driver, and expected the same interruption models they enjoy on mobile phones. However, in an automotive environment, interruptions threaten the driver’s safety. Our solutions had to work in a multimodal environment, with potential touch, voice or hardware input. We…
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